Terms & Conditions
These Terms and Conditions (“Terms”) govern your use of the website located at www.jaxlandclearing.com and your engagement of services provided by JAX Land Clearing, located at 971 Cassat Ave, Jacksonville, FL 32205, phone (904) 748-4055.
By accessing our website, submitting an estimate request, or entering into a service agreement with JAX Land Clearing, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or engage our services.
Please read these Terms carefully before scheduling any work. They contain important information about payment, scheduling, liability, and your responsibilities as a property owner.
Acceptance of Terms
By requesting a quote, signing a work order, authorizing work verbally or in writing, or making a payment to JAX Land Clearing, you agree to these Terms and Conditions in full. These Terms apply to all services we provide, including but not limited to land clearing, excavation, debris removal, site preparation, forestry mulching, and grading.
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued engagement of our services following any changes constitutes your acceptance of the revised Terms.
Services Provided
JAX Land Clearing provides the following services in Jacksonville, FL and surrounding Northeast Florida areas:
- Land Clearing — removal of trees, brush, vegetation, and debris from residential and commercial properties.
- Excavation — site preparation, foundation digging, utility trenching, grading, and pond excavation.
- Debris Removal & Cleanup — storm debris, construction waste, and lot cleanup services.
- Forestry Mulching — grinding of woody vegetation using specialized mulching equipment.
- Site Preparation & Grading — subgrade preparation, compaction, and finish grading for construction projects.
- Dirt & Fill Removal — hauling of excavated material to licensed disposal and recycling facilities.
All services are subject to site conditions, equipment availability, and weather. We reserve the right to decline any job that we determine presents safety risks, environmental concerns, or is outside our scope of service.
Estimates & Quotes
All estimates provided by JAX Land Clearing are based on information available at the time of assessment. Written quotes are valid for 30 days from the date of issue unless otherwise stated.
- Free on-site estimates — we provide written estimates at no charge following a site visit. Phone or email estimates are approximations only and are not binding.
- Scope changes — if actual site conditions differ materially from what was assessed during the estimate (e.g., hidden debris, additional material volume, underground obstructions), we will notify you before proceeding and provide a revised quote.
- Change orders — any changes to the agreed scope of work must be approved in writing by both parties before additional work proceeds. Verbal authorizations may be accepted in emergency situations and confirmed in writing within 24 hours.
Our commitment: We do not add charges to your invoice without discussing them with you first. If we encounter unexpected conditions that affect cost, you will be notified before we act.
Payment Terms
Payment terms are established in your written quote or service agreement. Standard terms are as follows:
- Residential jobs under $2,500 — full payment due upon job completion.
- Residential jobs $2,500 and above — 50% deposit required before work begins; remaining balance due upon job completion.
- Commercial and contractor jobs — payment terms negotiated individually and stated in the written agreement. Net-30 terms available to established commercial clients with approved credit.
- Emergency storm cleanup — payment terms discussed and agreed upon at time of service engagement, prior to work beginning.
Late payments: Invoices not paid within 15 days of the due date are subject to a late fee of 1.5% per month on the outstanding balance. We reserve the right to place a mechanic’s lien on the property for unpaid balances in accordance with Florida lien law.
We accept cash, check, and major credit cards. A 3% processing fee applies to credit card payments on invoices over $1,000.
Scheduling & Access
Work schedules are confirmed at time of booking and are subject to weather, equipment availability, and prior commitments. We make every effort to honor scheduled dates and will notify you as early as possible of any changes.
- Property access — you are responsible for ensuring that our crew and equipment have clear, unobstructed access to the work area on the scheduled date. This includes unlocking gates, moving vehicles, and notifying tenants or neighbors as needed.
- Delays caused by customer — if access is not available on the scheduled date due to circumstances within your control, we may charge a mobilization fee of up to $250 for the missed visit.
- Weather delays — work may be rescheduled due to rain, standing water, or unsafe conditions. There is no charge for weather-related rescheduling. We will contact you to establish a new date as soon as conditions allow.
- Emergency work — for storm emergency calls, response time is best-effort. We cannot guarantee specific arrival times during widespread storm events affecting multiple clients.
Customer Responsibilities
As a property owner or authorized agent engaging our services, you are responsible for the following:
- Property ownership and authorization — you confirm that you are the owner of the property or have written authorization from the owner to engage land clearing or excavation services.
- Utility notification — while we file 811 Sunshine State One-Call requests for excavation work, you are responsible for informing us of any private utilities (irrigation lines, invisible fence, private water lines, propane lines) that are not registered with 811. We are not liable for damage to private utilities that were not disclosed prior to work.
- Environmental restrictions — you are responsible for informing us of any wetlands, protected species habitat, conservation easements, or deed restrictions that may affect the work. Proceeding without disclosure of these restrictions is your liability.
- Neighboring properties — you are responsible for ensuring work stays within your property boundaries. Survey stakes or boundary markers must be clearly identified before clearing work begins near property lines.
- Debris disposal instructions — if you have specific requirements for how material is to be handled (e.g., wood to be chipped on-site, specific items to be retained), these must be communicated in writing before work begins.
Permits & Regulatory Compliance
Many land clearing and excavation projects in Jacksonville require permits from the City of Jacksonville, Duval County, or the Florida Department of Environmental Protection. Responsibility for permits is as follows:
- Building permits — if your project requires a building permit (e.g., foundation excavation as part of a permitted construction project), you or your general contractor are responsible for obtaining that permit before we begin site work.
- Land clearing permits — for projects where a standalone land clearing or tree removal permit is required, we will advise you during the estimate process and can assist with the application. Permit fees are the customer’s responsibility.
- Stormwater and environmental permits — commercial projects disturbing one acre or more require FDEP stormwater permits. We work with your civil engineer or project team on these requirements.
- Right-of-way permits — if work involves access to or disturbance of public right-of-way, we obtain the necessary permits and include associated fees in the project quote.
Important: Proceeding with work that requires a permit without obtaining that permit is a violation of Florida law and local ordinances. JAX Land Clearing will not perform unpermitted work where permits are legally required, regardless of customer instruction.
Limitation of Liability
JAX Land Clearing carries general liability insurance and workers compensation insurance as required by Florida law. Our liability is limited as follows:
- Maximum liability — our total liability for any claim arising from services rendered shall not exceed the total amount paid by the customer for the specific job giving rise to the claim.
- Consequential damages — we are not liable for indirect, incidental, consequential, or punitive damages, including loss of use of property, lost profits, or project delays caused by circumstances beyond our control.
- Pre-existing conditions — we are not liable for damage to pre-existing underground structures, pipes, cables, or foundations that were not disclosed prior to work and are not visible on utility locate records.
- Natural events — we are not liable for damage caused by weather events, soil movement, or other natural conditions that occur during or after completion of work.
Nothing in these Terms limits our liability for personal injury caused by our negligence or for any liability that cannot be excluded under applicable Florida law.
Property Damage Policy
We take care to protect your property during all work. However, certain conditions are inherent to land clearing and excavation that customers should be aware of:
- Turf and landscape damage — heavy equipment operation on your property will result in tire tracks, turf disturbance, and soil compaction in areas used for equipment access and movement. This is normal and expected. We do not restore grass or landscaping unless specifically included in the written scope of work.
- Driveway and surface damage — equipment transit across existing driveways, sidewalks, or paved surfaces may cause cracking or surface damage, particularly on older or thin concrete. We use equipment pads where feasible. Any special protection requirements must be communicated before work begins.
- Reported damage — any damage you believe was caused by our crew must be reported to us in writing within 5 business days of job completion. Claims reported after this period may not be honored.
Our commitment: We photograph work areas before and after every job. If damage occurs that is clearly attributable to our crew, we will address it promptly and in good faith.
Cancellation Policy
We understand that circumstances change. Our cancellation policy is as follows:
- Cancellation 72+ hours before scheduled work — no cancellation fee. Any deposit paid will be fully refunded within 5 business days.
- Cancellation 24–72 hours before scheduled work — a cancellation fee of up to $150 may apply to cover scheduling and mobilization costs. Deposit balance after fee is refunded.
- Cancellation less than 24 hours before scheduled work — a cancellation fee equal to 25% of the quoted job price (maximum $500) applies to cover crew scheduling and equipment reservation costs.
- Cancellation after work has begun — you are responsible for payment of all work completed to date at the agreed rate, plus any costs associated with demobilization and partial disposal of materials already removed.
- JAX Land Clearing cancellation — if we need to cancel or postpone due to equipment failure, crew availability, or circumstances beyond our control, we will notify you as soon as possible and reschedule at no additional cost. No cancellation fees apply when we initiate the cancellation.
Warranty & Workmanship
We stand behind our work. Our workmanship warranty is as follows:
- Grading and site preparation — we warrant that grades established by our crew will match the agreed specifications. If grades are found to be materially incorrect within 30 days of job completion, we will correct them at no charge, provided no other grading work has been performed on the site after our work.
- Clearing completeness — we warrant that the agreed clearing scope will be completed to the specified area and height. Any vegetation remaining within the cleared area that does not meet spec will be removed at no additional charge if reported within 14 days of completion.
- No warranty on soil settlement — natural soil settlement after excavation or grading is not covered under warranty. All earthwork is subject to natural movement over time.
- No warranty on third-party work — we are not responsible for the performance of work performed by other contractors before or after our service.
Warranty claims must be submitted in writing to (904) 748-4055 or by mail to 971 Cassat Ave, Jacksonville, FL 32205 within the applicable warranty period.
Website Use
The content on www.jaxlandclearing.com is provided for informational purposes only. By using our website, you agree to the following:
- You will not use the website for any unlawful purpose or in any way that violates these Terms.
- You will not attempt to gain unauthorized access to any part of our website or its underlying systems.
- All content on this website — including text, images, logos, and design — is the property of JAX Land Clearing and may not be reproduced without written permission.
- We make no warranty that website content is accurate, complete, or current. Pricing information on the website is for general reference only and does not constitute a binding quote.
- We are not responsible for the content of any third-party websites linked from our site.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Any disputes arising from these Terms or from services provided by JAX Land Clearing shall be subject to the exclusive jurisdiction of the state and federal courts located in Duval County, Florida. You consent to personal jurisdiction in those courts.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Contact & Dispute Resolution
Before initiating any formal legal action, we ask that you contact us directly to resolve any dispute or concern. Most issues can be resolved quickly through direct communication.
- Phone: (904) 748-4055
- Mail: JAX Land Clearing, 971 Cassat Ave, Jacksonville, FL 32205
- Website: www.jaxlandclearing.com/contact
We will make every effort to respond to your concern within 2 business days and to resolve disputes in good faith. We value our customers and our reputation in the Jacksonville community, and we take every complaint seriously.
Our goal is simple — if you had a problem with our work or service, we want to know about it and we want to fix it. Call us directly before anything else.
Questions About These Terms?
We are happy to explain any part of our service agreement in plain language. Give us a call — a real person answers.
Call (904) 748-4055