We collect information you provide directly to us and information collected automatically when you visit our website.

Information you provide directly:

• Contact information — your name, phone number, and email address when you fill out our contact or estimate request form.
• Project details — property address, description of work needed, and any other information you choose to share in your message.
• Communication records — records of phone calls, emails, or text messages between you and our team.

Information collected automatically:

• Device and browser data — IP address, browser type, operating system, and device type when you visit our website.
• Usage data — pages visited, time spent on pages, links clicked, and referring website.
• Location data — general geographic location based on your IP address.
• Cookies and tracking data — as described in Section 4 below.

We use the information we collect for the following purposes:

• To respond to your estimate requests — we use your contact information to call, text, or email you back about your project inquiry.
• To schedule and coordinate services — we use your property address and project details to plan site visits and execute work.
• To communicate about your project — updates, quotes, scheduling changes, and job completion notifications.
• To improve our website — we analyze usage data to understand how visitors use our site and make improvements.
• To send service-related communications — follow-up messages, invoices, and important notices about your project.
• To comply with legal obligations — we may use or retain information as required by Florida law or applicable regulations.

We do not sell or share your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service providers — we may share information with trusted vendors who assist us in operating our business, such as scheduling software, email service providers, or website hosting. These providers are contractually required to keep your information confidential.
• Legal requirements — we may disclose information if required by law, court order, or government authority, or to protect the safety of our employees, customers, or the public.
• Business transfers — in the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you of any such change.
• With your consent — we may share information in other ways with your explicit permission.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

What are cookies? Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our site.

Types of cookies we may use:

• Essential cookies — required for the website to function properly. These cannot be disabled.
• Analytics cookies — tools such as Google Analytics may collect anonymous data about how visitors use our site. This data does not identify you personally.
• Marketing cookies — if we run advertising campaigns through Google Ads or similar platforms, these cookies may track visits from our ads.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website. To opt out of Google Analytics tracking, you can use the Google Analytics Opt-out Browser Add-on.

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL encryption on our website to protect data transmitted between your browser and our server.
• Limited access to customer data — only employees who need the information to do their jobs have access to it.
• Regular review of our data collection and storage practices.

Depending on your location, you may have certain rights regarding your personal information. As a Florida resident, you have the right to:

• Access your information — request a copy of the personal information we hold about you.
• Correct inaccurate data — ask us to correct any personal information that is inaccurate or incomplete.
• Delete your information — request that we delete your personal information, subject to certain legal exceptions.
• Opt out of marketing communications — unsubscribe from any marketing emails or text messages we may send.
• Know about data sharing — request information about whether and how we share your data with third parties.

To exercise any of these rights, please contact us at (904) 748-4055 or by mail at 971 Cassat Ave, Jacksonville, FL 32205. We will respond to your request within 30 days.

Our website may contain links to third-party websites, including Google Maps, review platforms, or social media pages. These external sites have their own privacy policies, which we do not control and are not responsible for.

We encourage you to review the privacy policy of any third-party website you visit through links on our site. The inclusion of a link does not imply our endorsement of that site or its privacy practices.

Our website and services are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at (904) 748-4055 and we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through any of the following methods:

• Phone: (904) 748-4055
• Mail: JAX Land Clearing, 971 Cassat Ave, Jacksonville, FL 32205
• Website: www.jaxlandclearing.com/contact

We will make every effort to respond to your inquiry within 2 business days.